What Data We Collect and Why
We collect the information you provide when creating your account — your name, contact details, and the wallet identifier you use for deposits or withdrawals. When you fund your account through bKash, Nagad, or Rocket, we record the transaction reference tied to that payment rail, not
-
1
your full wallet credentials. We also collect device and session data automatically — browser type, IP address, and pages visited — to keep your login secure and detect unusual activity. This data is not sold to third parties. We may share it with payment processors strictly
-
2
to complete your transactions, and with fraud-prevention services where required. Cookies are used to remember your session and language preference; you can manage these through your browser settings. We retain your account data for as long as your account remains active and for a period after
-
3
closure as required by applicable regulations. If you are in Bangladesh, your access and our handling of your data is subject to the laws and eligible regions applicable to you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.